Irene Bonjeh · by Tamjab
Communication Systems Audit
A diagnostic by Irene Bonjeh

What is yoursilence costing you?

A 10-minute diagnostic. Seven pillars. One honest score.

↓ Free resource
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The framework

The CSI Framework™

Communication Systems Infrastructure. A board-level diagnostic for organisations that treat communication as infrastructure, not decoration.

7
Pillars
35
Signals
5
Stages
The maturity ladder
  1. 1
    Invisible
    Score 0–39
  2. 2
    Reactive
    Score 40–59
  3. 3
    Coordinated
    Score 60–74
  4. 4
    Strategic
    Score 75–89
  5. 5
    Infrastructure
    Score 90–100
Built by
Irene Bonjeh, strategy and leadership advisor

Strategy & leadership advisor. 5 years advising boards and executives, 10 years implementing communication systems, with 10+ organisations served on the question every leader avoids: is your communication actually working?

5
Years advising
10
Years implementing
10+
Organisations
From the field
“Irene reframed how our board talks about communication. We stopped treating it as marketing and started treating it as infrastructure.”
Executive Director · Pan-African health NGO
“The audit gave us language we didn't have. In one session, three departments agreed on what was actually broken, and what to fix first.”
Head of Operations · Mission-driven SME
“We came in expecting a comms review. We left with a 90-day plan our funders could read in five minutes.”
Programme Lead · International foundation
Trusted by teams across
International NGOsFoundationsMission-driven SMEsSocial enterprisesPublic-sector teamsBoards & leadership offices
Informed by

The CSI Framework synthesises research and field practice on organisational communication.

  • ·Gallup, Internal Communications research
  • ·Edelman Trust Barometer
  • ·Gartner, Internal Communications maturity literature
  • ·15+ years of advisory work across NGOs, foundations & mission-driven companies

Communication is not a support function. It is infrastructure.

Confidential · Your individual results are private and never shared.